Help & Advice
Choosing glasses or sunglasses isn't always easy. Here is a quick guide on everything you need to know about the options and the process.
If you have any further questions, please don't hesitate to ask us on the chat box ot contact us through the form at the bottom of the page
Lens Options
A coating that is added to the lens to reduce almost all reflections from the lens. This coating also reduces glare and haloes around lights. Drivers and people who use screens (such as computers, televisions and smart phones) often benefit from this coating.
Thinned lenses are made from a special, high index material which makes them thinner and lighter. This is recommended for people with higher prescriptions (recorded in Dioptres on your prescription); those concerned about the weight of the glasses, or the appearance of a thicker lens.
A general rule of thumb when picking thinned lenses is:
Basic (1.6) for prescriptions higher than 2 Dioptres
Advanced (1.67) for prescriptions higher than 4 Dioptres
Supreme (1.74) for prescriptions higher than 6 Dioptres.
Blue light is present in normal light, but is especially concentrated in computer/smartphone screens and fluorescent lights. It can cause sleep disruption, eye strain and headaches. The blue light filter blocks the entry of blue light into the eye and is recommended for individuals who use computers/smartphones regularly, or those working under fluorescent lights.
Transitions lenses are made with patented photochromic dyes, meaning they go darker when exposed to UV from sunlight. The lenses return to clear when the user is no longer exposed to UV light. These versatile lenses also provide complete protection from harmful UV rays, as well as reducing glare. These lenses are recommended for people spending time outside, or those who don’t wish to carry multiple pairs of glasses.
Polarised lenses used in sunglasses and offer enhanced glare reduction. They do this by blocking light reflected from horizontal surfaces. Polarised lenses are recommended for those who wear glasses whilst driving, or people who spend time near bodies of water such as lakes or the sea.
How to measure your pupillary distance
Pupillary distance (PD) is the distance between the centres of your two eyes, usually between 54-74mm. This can be measured by your optician. Alternatively, here is a guide on how you can measure it yourself. All you need is a ruler and a mirror. If you have any further questions, don’t hesitate to contact us
1) Stand 30cm away from a mirror.
2) Hold a ruler up to your forehead.
3) Close your right eye and line up the end of the ruler (0mm) to the centre of your left eye.
4) While keeping the ruler held in the same place, close your left eye and open your right.
5) Now see what number (mm) on the ruler that the centre of your right eye lines up with.
6) This is your pupillary distance! We recommend repeating this three times and taking an average of the measurements.
How to read your prescription
Reading a glasses prescription isn’t easy - here is a quick guide to help you understand it. If you have any further questions, don’t hesitate to contact us
Sph (Sphere): Sphere is the value that corrects for hyperopia (farsightedness) or myopia (nearsightedness). It is measured in ‘diopters’ and appears as + or -, with + prescriptions correcting hyperopia and - prescriptions correcting myopia. The higher the number, the higher the strength of prescription needed to correct your vision. Higher prescriptions cause the lens to be thicker and heavier, so the lenses often need to be thinned down to make them comfortable to wear. If the sphere reading is 0, it’s often recorded as ∞.
Cyl (Cylinder): Cylinder is a value that corrects for astigmatism - often described as when the eye is more rugby ball shaped than football shaped . If you have astigmatism, this will be recorded in + or - form. If you don’t, this will either be left blank or denoted as DS (dioptre sphere).
Axis: The axis will only be on your prescription if you have a Cyl value in the same eye. It is a number between 0 and 180 and is used to orientate the Cyl correction in your glasses.
Add: This is the additional magnification added to the Sph value to focus your vision for near tasks, as opposed to distance. It’s always a + value and is either recorded as a + value by itself, or a near value if it has already been added to your Sph correction.
PD: Pupillary distance (PD) is the distance between your two eyes, measured from the centre of each pupil (the black bit in the centre of your eye). This is important to ensure the centre of the lens is in the correct place.
Subheading
Frame Sizing
With so many great styles to choose from, it can get complicated picking glasses online. Here is a quick guide on how to assess if the size of the glasses will suit you. We offer a 30 day returns policy if your frames do not fit correctly, but you can also visit your local Optician for minor adjustments.
Frames will often have the sizing numbers on the side. You can compare the numbers on your current frame to the numbers on the glasses page to estimate how closely they will fit.
There are usually three different numbers printed on the inside of the arms (see image). The first number is the “eye size” and is the width of the lens at its widest point. The second number is the “bridge size” and is the distance between the lenses. The third, and always largest number is “arm length” and this is the measurement from the screw to the end of the arm. All of these measurements are in millimetres.
FAQ
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are and what you've ordered.
UK:
Non prescription glasses and sunglasses will be shipped within 24 hours then UK delivery is normally within 2 business days from dispatch.
Prescription glasses and sunglasses take 5-7 business days to be dispatched then a further 2 business days for delivery.
Overseas:
The time to dispatch is the same but deliveries can take anywhere from 7-16 business days.
Delivery details will be provided in your confirmation email.
Returns
We offer a lifetime guarantee on all of our frames! this means that if you feel like your frames aren't up to standard or break, we will replace them any time for free. Just drop us an email for instructions on how to email the frames back to us.
We off a 60 days return policy from when you receive your glasses. Even if you dont like the colour or style, we will resolve it for you.
Ordering
Your pupillary diameter (PD) is the distance between your two eyes, measured from the centre of each pupil (the black bit in the centre of your eye). This is important to ensure the centre of the lens is in the correct place. Find out more by following the instructions provided on our Help & Advice page.
Before you order your glasses, check the measurements of the glasses provided on the website. It is important that you compare these to any previous pairs of glasses to ensure you are choosing a size that suits you. If required, your local optician will be able to make any small changes to the fit once the frames are delivered.
To ensure the perfect vision for varifocals, it is imperative to obtain exact individualised measurements that would simply not be reliable via an online service. Stay committed to sustainability by purchasing one of our high quality frames and taking them to your local independent opticians to get varifocal lenses fitted.
Contact us! We work with a range of fantastic suppliers who may be able to source specific products on request. Drop us an email with what you are looking for and we will see what we can do.